Terms of service

Terms of Service

Last updated: 14 October 2026

1. About us

This website (hlnutrishop.com) is operated by Enrico Antona, an independent Herbalife distributor, Via delle vigne 11 ter, 12062 Cherasco (CN), Italy (“we”, “us”, “our”). Email: info@hlnutrishop.com. Phone: +39 338 545 4128.

This is an independent store and is not the official Herbalife website. Herbalife is a trademark of its respective owner. We are an independent distributor and not an employee or agent of Herbalife.

By visiting this website or buying from us, you agree to these Terms of Service. If you do not agree, please do not use the website. Our store runs on the Shopify platform.

2. Who can buy

You must be at least 18 years old, or use the website with the consent of a parent or guardian. You agree to give accurate and complete information when you place an order, and to keep it up to date.

3. Products and product information

We take care to describe and photograph our products accurately. Colours, packaging and labels may differ slightly from what you see on screen.
Product information is for general information only. Food supplements and nutrition products are not medicines and are not intended to diagnose, treat, cure or prevent any disease. They should not replace a varied diet or a healthy lifestyle.
If you are pregnant, breastfeeding, taking medication or have a medical condition, speak to a healthcare professional before using any product. Always follow the directions on the label.
Availability can change. We may limit quantities or discontinue products at any time.

4. Prices and payment

Prices are in South African Rand (ZAR) and are shown at checkout. Taxes, duties and shipping charges, where they apply, are shown at checkout or before dispatch.
Prices and offers may change without notice, but the price you see when you complete your order is the price you pay. Promotions are valid for the dates shown and while stock lasts.
Payments are processed securely by our payment providers. We do not store your full card details.

5. Orders

Your order is an offer to buy. We accept it when we send you an order confirmation or dispatch your items. We may refuse or cancel an order, for example because of a pricing or stock error, suspected fraud, or if a product cannot be delivered to your address. If we cancel a paid order, we will refund you in full.

We may limit or refuse orders that appear to be placed by resellers or dealers, or that go beyond reasonable personal use.

6. Delivery, returns and refunds

Delivery is covered by our Shipping Policy. Returns, exchanges and refunds, including our 30-day satisfaction guarantee, are covered by our Returns and Refund Policy. They form part of these Terms.

7. Your consumer rights

Nothing in these Terms limits your rights under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002 of South Africa, or any other law that cannot be excluded.

8. Acceptable use

You agree not to use the website to break the law, to infringe the rights of others, to send malicious code, to scrape or copy content, to interfere with its security or operation, or to submit false information. This includes creating fake or multiple accounts to abuse discounts, referral offers or promotions.

9. Intellectual property

Text, images, logos and other content on this website belong to us or our licensors and are protected by law. You may not copy, reproduce or use them commercially without our written permission. Herbalife names, logos and product images belong to their owners.

10. Third-party links and tools

This website may link to third-party sites or use third-party tools. We do not control them and are not responsible for their content, products or policies.

11. Customer content and feedback

If you send us comments, reviews or suggestions, you allow us to use them to run and improve the store, without compensation, provided they are lawful and do not infringe anyone’s rights. We may remove content that is unlawful, offensive or misleading.

12. Errors and availability of the website

We try to keep the website available and accurate, but we do not promise that it will be uninterrupted or free from errors. We may correct errors, update information or cancel an order affected by an obvious mistake, including after you have placed it.

13. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, or for loss of profit, data or opportunity, arising from the use of this website or our products. Our total liability for any claim relating to an order is limited to the price you paid for that order. Nothing in these Terms excludes liability that cannot be excluded by law, including for death or personal injury caused by our negligence, for fraud, or for your statutory consumer rights.

14. Privacy

We handle your personal information as described in our Privacy Policy.

15. Changes to these Terms

We may update these Terms from time to time. The current version is always available on this page, and the version in force when you place an order applies to that order.

16. Governing law

These Terms are governed by the laws of Italy, without prejudice to the mandatory consumer protection rights that apply to you as a consumer in South Africa.

17. Severability and entire agreement

If any part of these Terms is found to be unenforceable, the rest remains in force. These Terms, together with our Shipping Policy, Returns and Refund Policy and Privacy Policy, are the whole agreement between you and us about your use of the website and your purchases.